Privacy policy

This Privacy Policy explains how eBrands Global Oy collects and processes personal information.

Information We Collect

We may collect:

• Name, billing and shipping address, email, phone number

• Order and transaction details

• Payment confirmations (we do not store full card details)

• Device and usage information

• Customer service communications

How We Use Information

We use information to:

• Process and deliver orders

• Provide customer support

• Manage returns and warranties

• Prevent fraud

• Improve our services

• Send marketing communications where permitted

You may opt out of marketing at any time.

Sharing of Information

We may share information with:

• Shopify

• Payment processors

• Shipping and fulfillment partners

• Marketing and analytics providers

• Authorities where legally required

International Transfers

Information may be processed outside your country. Appropriate safeguards are used where required by law.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data.

To exercise your rights, contact:

wecare@charlemagne-premium.com

Data Retention

We retain personal data as long as necessary to provide services and comply with legal obligations.

Contact

eBrands Global Oy
Pieni Roobertinkatu 9
00130 Helsinki
Finland

Email: wecare@charlemagne-premium.com